Subprocessors

Last updated: November 10, 2025

Entity: Bunnyshell Inc., Delaware, USA

Hopx uses carefully selected subprocessors to help deliver, maintain, and support its platform. These subprocessors may process limited customer data as part of providing the Hopx services.

ProviderServiceLocation(s)Purpose / Data Processed
Hetzner Online GmbHInfrastructure / Compute nodesGermanyRuntime environments, sandbox execution, system metrics
DigitalOcean LLCCloud infrastructureUnited States, Netherlands, GermanyCompute, storage, and networking for sandbox workloads
Amazon Web Services (AWS)Cloud infrastructureUnited States, Ireland, GermanyCompute, storage, and monitoring of control-plane services
Microsoft AzureCloud infrastructureUnited States, NetherlandsCompute and object storage for customer workloads
Cloudflare Inc.CDN, DNS, WAF, DDoS protectionGlobalNetwork routing, caching, and request metadata (IP, headers)
Slack Technologies LLCInternal collaborationUnited StatesLimited customer contact information for support communications
Intercom R&D Unlimited CompanyCustomer support chatIreland / United StatesCustomer name, email, messages, IP address
HubSpot Inc.CRM and marketing automationUnited StatesLead and customer contact information (name, email, company)
Google LLC (Google Analytics)Website analyticsGlobal (data centers in US & EU)Pseudonymized usage metrics (device, IP, location)
Stripe Inc.Payment processingUnited StatesBilling information, payment details (tokenized), customer email

Additional Tools

Hopx also uses certain productivity and development tools (such as GitHub, Notion, and Google Workspace) that are used internally by authorized personnel. These tools do not store or process customer data.

Updates

This list may be updated from time to time as Hopx adds or replaces subprocessors. Customers will be notified of material changes in accordance with the Data Processing Agreement.

Contact

For questions or data protection inquiries, contact:
📧 privacy@hopx.ai